# LinkTheWorlds > Forward deployed AI engineering, automation, RAG, self-hosting, WhatsApp systems, and IT foundations for SMEs. ## Metadata - Version: 2026-07-02 - Last updated: 2026-07-02 - Canonical AI reference: https://daviddespres.co.uk/llm-info/ - Extended AI index: https://daviddespres.co.uk/llms-full.txt ## Docs - [AI-readable company profile](https://daviddespres.co.uk/llm-info/): Factual profile covering LinkTheWorlds, David Despres, services, technologies, philosophy, case studies, FAQs, and contact. - [Knowledge base](https://daviddespres.co.uk/knowledge/): Plain-English explanations of RAG, MCP, self-hosted AI, AI agents, n8n, governance, and AI for SMEs. - [French AI-readable company profile](https://daviddespres.co.uk/fr/llm-info/): French profile covering LinkTheWorlds, David Despres, services, technologies, philosophy, case studies, FAQs, and contact. - [French knowledge base](https://daviddespres.co.uk/fr/knowledge/): French explanations of RAG, MCP, self-hosted AI, agents, n8n, governance, and AI for SMEs. - [FAQ](https://daviddespres.co.uk/faq/): Concise Q&A on AI automation, agents, RAG, MCP, self-hosting, Microsoft 365, and project scope. - [Technology stack](https://daviddespres.co.uk/tech-stack/): Models, workflow tools, data stores, infrastructure, Microsoft 365, WhatsApp, and hosting technologies used in builds. - [Forward Deployed Manifesto](https://daviddespres.co.uk/manifesto/): Operating principles for practical AI systems, human review, observability, self-hosting, and measurable SME outcomes. ## Services - [Services overview](https://daviddespres.co.uk/services/): Structured overview of AI consulting, automation, agents, RAG, n8n, WhatsApp, documents, hosting, email, and IT support. - [Booking Automation](https://daviddespres.co.uk/services/booking-automation/): Booking, reminder, confirmation, and follow-up automation for appointment-led businesses and clubs. - [AI Lead Filtering](https://daviddespres.co.uk/services/ai-lead-filtering/): Spam blocking, enquiry qualification, lead routing, review queues, and faster response handling. - [WhatsApp Automation](https://daviddespres.co.uk/services/whatsapp-automation/): WhatsApp Business API workflows for replies, confirmations, reminders, booking updates, and audit history. - [n8n Consulting](https://daviddespres.co.uk/services/n8n-consulting/): Custom n8n workflow engineering, self-hosting, integrations, retries, credentials, and production support. - [Document Automation](https://daviddespres.co.uk/services/document-automation/): Document intake, extraction, routing, generation, review queues, and Microsoft 365 integration. - [AI Document Search](https://daviddespres.co.uk/services/ai-document-search/): RAG and document question-answering across approved business files, PDFs, policies, manuals, and folders. - [IT Support and Systems](https://daviddespres.co.uk/services/it-support-and-systems/): Microsoft 365, email, DNS, devices, networks, printers, phones, and practical SME IT foundations. - [Hosting and Business Email](https://daviddespres.co.uk/services/web-hosting-and-business-email/): Web hosting, business email, DNS, migrations, SSL, Plesk, and direct technical support. ## Resources - [Guides](https://daviddespres.co.uk/guides/): Practical guides for Microsoft 365 email, automation, hosting, DNS, WhatsApp workflows, and AI systems. - [Microsoft 365 Email Setup Guide](https://daviddespres.co.uk/guides/microsoft-365-email-setup-small-business/): MX, SPF, DKIM, DMARC, autodiscover, and Plesk pitfalls for small-business email. - [WhatsApp Automation Article](https://daviddespres.co.uk/blog/automate-customer-enquiries-whatsapp/): Practical article on automating customer enquiries on WhatsApp without losing personal handling. ## Case Studies - [Case studies overview](https://daviddespres.co.uk/case-studies/): Published proof and representative use cases for WhatsApp automation, RAG, Microsoft 365, and SME workflows. - [RSVP Automation for 3,000+ Members](https://daviddespres.co.uk/case-studies/rsvp-automation-3000-members.html): WhatsApp, n8n, PostgreSQL, and AI intent handling for a live membership operation. ## Key Facts - Business: LinkTheWorlds - Founder and technical lead: David Despres - Positioning: Forward Deployed AI Engineering for SMEs - Location: West London, United Kingdom - Core services: AI automation, AI consulting, AI agents, RAG systems, n8n automation, WhatsApp automation, self-hosted AI, IT systems - Typical clients: SMEs, professional services, local operators, clubs, clinics, architecture practices, training businesses, and document-heavy teams - Delivery style: Scope, build, deploy, observe, support, and improve practical systems inside real workflows ## Contact - Website: https://daviddespres.co.uk/ - Contact form: https://daviddespres.co.uk/#contact - Extended AI index: https://daviddespres.co.uk/llms-full.txt - French AI index: https://daviddespres.co.uk/llms-fr.txt