AI automation and IT support across West and North West London

Identify one worthwhile process, map the current steps and agree how improvement will be measured.

Practical ChatGPT and Microsoft Copilot setup, reusable prompts and guidance on checking AI answers.

Connect forms, inboxes, CRMs and PostgreSQL databases using supported interfaces. Scope Docker hosting, error handling and human review for AI-assisted steps.

Organise inbound messages, prepare useful responses and route exceptions through agreed WhatsApp Business workflows.

Coordinate availability, confirmations, changes and cancellations against your actual booking records.

Sort new requests, identify missing details and help staff prioritise enquiries using rules agreed with your business.

Extract and route information from documents, prepare records and build approval queues for staff to check.

Help staff find answers in approved company information with source references and appropriate access controls.

Support email, accounts, permissions, devices, printers and networks. Scope backup, recovery and security work around the systems you use.

Plan a business website or a focused application around your working process. Explore previous ecommerce and application projects before agreeing a new build.

Support website hosting, business email and DNS, with maintenance responsibilities agreed before work starts.

I help small businesses get ready to apply for a Cyber Essentials certificate: understand the scope, identify gaps and put practical improvements in place.

Turn the UK Software Security Code of Practice into a practical improvement plan for the software your business develops, maintains or buys.